TRAINING. COACHING. CONSULTING.
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In my almost three (3) decades of experience, I have refined a training practice that is grounded on psychology that can easily be applied to the workplace setting. I start with the fundamental framework that successful communication is about building an effective communication bridge.
Using this framework, I help you overcome barriers – verbal, nonverbal, emotional, perceptual, cultural, or interpersonal – so that you can build your communication bridge and achieve your business objectives.
Contact me for a free consultation.
Free Consultation15,000+
People Trained
1,000+
Companies Served
6
Continents
28
Years experience
90%
Clients Rebook
A major bicycle manufacturer engaged me to increase the sales of their e-bikes. I delivered a keynote speech on the manifold benefits of e-bikes at the company’s annual convention for their dealers.
Thereafter, I facilitated a session on conducting needs analysis and overcoming sales objections for the dealers. My training contributed to a 100% annual growth in the company’s e-bike segment for that year.
A rail vehicle manufacturer engaged me to train their employees on cultural integration sensitivity following their acquisition by another company.
I developed and implemented a training program on cultural integration fortified by individual coaching in all their production sites. The initiative facilitated its seamless integration into the parent company.
A multinational IT company wanted their staff to become better in their international communication. I was contracted to create training programs for International Presentation Skills, International Sales Training, Facilitating International Meetings, and Intercultural Negotiation Skills.
I also provided coaching on demand in key business sales and negotiations that supported their international growth.
A petrol station operator sought my help to increase sales and reduce customer complaints. I conducted mystery shopping and interviewed employees to discover their most pressing concerns. I then used the findings to develop a two-day training program which I delivered to all service station employees.
This resulted in increased company sales, reduced customer complaints, and improved employee retention.
I attended one of Chris’ trainings and I really liked his hands-on, practical approach. It was very engaging and fun – we actually had a good time while we were learning. The participants were really motivated and came to me to report that it had made a tangible difference to their work. That is why I highly recommend his training and coaching.
Training can help you attain a lasting improvement in your communication skills in a short period of time. I offer you a wealth of experience and a wide range of tools and techniques compiled throughout my decades of professional experience.
Coaching helps you uncover existing skills, talents, and hidden potential. It enables you to expand your horizons and to develop new perspectives. It encourages you to formulate clear objectives and to achieve them in the shortest possible time. I offer you personalised coaching, support, and consultation in achieving your goals. You are the pilot and I am your navigator.
I devote time to understand your strengths and weaknesses as well as the interrelationships in your communicative process. We will then discuss the findings and different approaches to optimize communication. We will develop an appropriate strategy together and I will assist you in the implementation.
You may also engage me as facilitator for your meetings or events, consultant for foreign assignments, and keynote speaker for your conventions.
After we were acquired, a lot of colleagues came to me to air their anxiety about the upcoming changes and fears were abounding. Chris helped us navigate the cross-cultural differences and there was a real difference in attitude afterwards. The training was extremely focused and everyone liked it very much.
Tailor-Made For You
Do you want to have your own program, tailored and centered on your specific needs and requirements?
This is a given for me. None of my programs are “off the shelf.” Your needs and challenges are unique. I assist you in identifying possible training needs and developing a customized program incorporating real-life case studies, role plays, group exercises, and simulations. I will provide you with ongoing individual support, even after the workshop.
My goal is to strengthen your competitiveness as a company and to facilitate the development of individuals. I have almost 30 years of experience in designing and implementing innovative, results-oriented, and sustainable coaching and training solutions.
The Fundamentals of Communication
Are you communicating effectively and avoiding time-consuming misunderstandings?
This program introduces you to the basic skills of solution-focused communication.
Employees of all enterprises who communicate regularly.
8-24 hours, spread over one to three days.
Master Global Communication
How do you behave towards people of other cultures? Are you aware of the differences arising from diverse assumptions, values, and experience?
In this program, we will get to the bottom of these challenges and conduct practical exercises and techniques that will help you master the most stressful cross-cultural encounters. We will focus on North America, Latin America, Europe, Africa, the Middle East, the Far East and the Indian Subcontinent. I also provide region or country-specific programs. Please let me know in advance which countries or regions you are most interested in.
Anyone who conducts business internationally or nationally with people from different cultural backgrounds.
8-24 hours, spread over one to three days.
Masterful Presenting
Can you persuade a critical audience?
In this program you will learn how to conduct impromptu, informative and persuasive presentations.
Any employee that has to present ideas, projects, results, products, or services to others.
8-16 hours, spread over one to two days.
Negotiating Effectively
Are you achieving the best possible outcomes in your negotiations?
This program will give you a thorough understanding of different negotiation styles, tactics, and techniques. You will develop effective strategies that will enable you to reach optimal results in challenging settings.
Managers and professionals who want to increase their success by effectively negotiating in different environments.
8-24 hours, spread over one to three days.
Get More Out of Your Sales
Are people just buying from you or are you really selling to them?
This workshop is about more than the classic seller-customer relationship. It is also important to “uncover” your own sales potential. You sell more than a product or service.
All those who want to get ahead in their profession, especially people who work in sales-related functions.
8-24 hours, spread over one to three days.
“Repair” Your Meetings
Are your meetings really productive and results-oriented?
In this program, you will learn proven tools and techniques to make your meetings more effective.
Individuals who regularly participate in or lead business meetings.
8-24 hours, spread over one to three days.
Master Facilitation Skills
Are you able to facilitate meetings that produce the results you want and need?
In this program you will learn how to bring people together in lively and interactive exchanges in which you attain positive results notwithstanding differences in opinion. Upon completion of this program, you will be able to apply facilitation techniques to your daily work.
8-16 hours, spread over one to two days.
Resolve Conflicts Constructively
Can you deal with conflicts and solve them?
In this program you acquire the basic skills that are needed to resolve conflicts in professional and personal settings.
Anyone who wants to improve their skills in dealing with conflict.
8-24 hours, spread over one to three days.
Masterful Persuasion
Are you persuasive?
In this program you learn proven strategies and techniques to build bridges with others and act persuasively.
All employees that have to negotiate, facilitate or sell products or services effectively.
8-16 hours, spread over one to two days.
Lead with Confidence
Are you just managing or really leading? Your leadership style and ability to deal with different personalities is crucial to the success of your team and company.In the program, we will cover the basics of situational leadership.
Managers, team leaders, and those aspiring to become such.
8-16 hours, spread over one to two days.
Effective Team Development
Do you work together or just alongside each other?
In this program you will learn to become more aware of your team as well as your role and responsibilities within it.
Any team that wants to improve its performance and strengthen relationships.
8-16 hours, spread over one to two days.
Master Key Telephoning Skills
Are you as effective on the phone as you can be?
In this workshop you will learn the skills that you need to be more successful on the phone.
Anyone who regularly uses the telephone, particularly call center personnel and customer service staff.
8-16 hours, spread over one to two days.
Become a Better Business Writer
Are you producing a lot of words without necessarily getting the message across?
In this workshop you will learn how to produce user-friendly, readable, and effective written messages.
Professionals that want to improve their business writing.
8-16 hours, spread over one to two days.
Powerful Stress-Management
Do you suffer from excess stress in your everyday work?
In this workshop you identify the causes of distress and learn effective strategies and techniques to overcome them.
Anyone who wants to learn stress and self-management.
8-16 hours, spread over one to two days.
Manage Yourself Better
Are you always running out of time?
The workshop covers essential skills that you need to optimize your daily work and to deal with unforeseen circumstances.
Anyone who wants to improve their time management and self-organization.
8-16 hours, spread over one to two days.
I have been to a lot of workshops and seen a lot of trainers. Chris is one of the most passionate and charismatic ones. He has a remarkable sense to find out what the most pressing needs of the participants are and draw everyone into the training. His energy rubbed off on all of us. I recommend him because he will help you attain your objectives quickly.
For the past 28 years, I’ve been helping companies achieve their business objectives by addressing the communication barriers getting in their way.
Click below to learn more about me, my qualifications, and the top 5 reasons why you should work with me.
Do you want to be better at building your communication bridge? Contact me for a free exploratory session.
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